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St. Joseph’s Institute of Hotel Management and Catering Technology, Pala, has a longstanding commitment to quality and academic excellence. This commitment is led by the Internal Quality Assurance Cell (IQAC), which drives the institution’s quality initiatives. The IQAC establishes benchmarks that align with the goals of higher education in India and the institution’s vision and mission. The cell carefully plans the institution’s quality efforts by fostering a culture of quality and integrating quality parameters according to the standards set by the National Assessment and Accreditation Council of India. Academic and administrative processes carry out the quality enhancement strategies devised by the IQAC, creating a vibrant and innovative campus environment. Mechanisms at both institutional and external levels are in place to monitor and sustain the pursuit of quality. National and international benchmarks guide the development of best practices and distinctive features.